Privacy Policy

We collect information you provide directly to us, such as when you create an account, use our divination services, or contact us for support.

Information we collect includes:

• Questions you submit for I Ching divination

• Usage data such as which hexagrams you view and how often you use AI analysis

• Device information including IP address, browser type, and operating system

• Cookies and similar tracking technologies to improve your experience

We do not collect sensitive personal information such as financial data, health records, or government identification numbers.

We use the information we collect to:

• Provide and improve our I Ching divination services

• Generate personalized AI analysis based on your questions and hexagrams

• Track usage limits for free and premium features

• Send important service updates and notifications

• Analyze usage patterns to improve our platform

• Respond to your inquiries and provide customer support

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your data is encrypted in transit using industry-standard SSL/TLS protocols.

We regularly review our data collection, storage, and processing practices to ensure compliance with privacy regulations.

Access to personal information is restricted to authorized personnel who need it to perform their job functions.

We maintain data backup and recovery procedures to prevent data loss.

We use certain third-party services to provide and improve our platform:

• OpenAI API: We send your questions and hexagram information to OpenAI to generate AI analysis. OpenAI's privacy policy applies to this data processing.

• Analytics services: We may use analytics tools to understand how users interact with our platform. These services may collect anonymized usage data.

• Hosting providers: Our platform is hosted on secure cloud infrastructure that complies with industry security standards.

We ensure that all third-party services we use have appropriate privacy protections in place.

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you

• Correction: You can request that we correct any inaccurate or incomplete information

• Deletion: You can request that we delete your personal information, subject to certain exceptions

• Portability: You can request that we provide your data in a machine-readable format

• Objection: You can object to certain types of data processing

To exercise these rights, please contact us at lcx404818314@gmail.com

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy.

Usage data and analytics information may be retained for up to 2 years to help us improve our services.

Account information is retained until you request deletion or close your account.

Legal obligations may require us to retain certain information for longer periods.

When we no longer need your information, we will securely delete or anonymize it.